Pricing
The platform is free. Apps are licensed separately, starting at $10/month. No per-user pricing, ever — on any plan.
Starter
For a single line or pilot.
Free
Up to 5 app slots
Real-time dashboards
Email alerts (SMS packs available)
Community support
Operations
For a plant running production.
Starts at $49/mo
Everything in Starter, plus:
Up to 10 app slots
Unlimited users
Alerts & anomaly detection (SMS included per app)
Role-based access & audit trail
Safe OTA updates + auto-rollback
Fleet management & full app catalog
Dedicated support
Enterprise
Multi-site, OEM & reseller — or let us build it for you.
Custompricing
Everything in Operations, plus:
Unlimited app slots
Multi-site rollout
SSO & audit trail
Publish & license your own apps
Offline-capable app licensing
Automated backups
Custom development & 24/7 support
Why we don't charge per seat
Per-seat pricing sets a customer's incentive against the thing that actually helps them: sharing logins and restricting who gets access to save money. Usage-based pricing doesn't have that problem — it scales with real adoption, not headcount. Operations, at $49/month, costs about the same as a single seat of a leading CMMS competitor's premium plan — except every user on your team is included, on every plan, forever.
Frequently asked questions
Is the platform really free?
Yes — Starter is free forever, with room for up to 5 app slots. No credit card required to start, and devices are never capped or metered at the platform level.
How does app pricing work?
Apps are licensed separately from the platform. Some are priced per device or per connection (like PLC Gateway), others per asset or site (like CMMS & Maintenance), starting at $10/month. Every app, on every plan, starts on a free trial with a grace period, so nothing shuts off abruptly.
Do you charge per user?
No — never, on any plan. Adding teammates never increases your bill. Operations' $49/month base fee is the same price as a single seat of a leading CMMS competitor's premium plan — except it includes unlimited users.
What's the difference between Starter and Operations?
Starter is free, with room for up to 5 app slots. Operations starts at $49/month and adds up to 10 app slots, dedicated support, role-based access and an audit trail, safe OTA updates with auto-rollback, and a bundled SMS/alert allowance per app.
What does Enterprise include?
Everything in Operations, plus unlimited app slots, multi-site rollout, SSO, the ability to publish and license your own apps, offline-capable licensing, automated backups, and custom development with 24/7 support. Enterprise is custom-priced — talk to sales.
Can indis.io install and support the hardware for us?
Yes — we offer turnkey deployments: we spec the right devices, provide them, install and configure everything, and support it afterward. Useful if you don't have an internal engineering team to do it yourself.